People with Office 365 administrator roles are the only ones in the customer's organization authorized to access the Admin section of the Office 365 portal and to communicate directly with Microsoft about Office 365 service requests.
With Office 365 Enterprise and Office 365 Business plans, you can designate several types of administrators who serve different functions. This service description uses the generic title administrator to refer to all categories of administrators. For more information about the types of administrator roles.
The administrator is:
- Responsible for service administration and account maintenance.
- The primary contact that sets up and supports each service user.
- Authorized to submit service requests to Microsoft.
The administrator's role is to:
- Provide user account setup and configuration to allow users access to the services.
- Address client connectivity, client software, and mobility installation issues.
- Address service availability issues within the customer's organizational span of control.
- Use Microsoft's self-service support resources to resolve support issues.
Call Microsoft Support Phone Number +1-856-514-8666 for Microsoft help.
